Abu Dhabi Police Warn Residents About Remote Control App Scams
A simple phone call can become a serious banking risk if a scammer convinces someone to install a remote control app.
Abu Dhabi Police have warned residents that fraudsters are misusing remote control applications on phones and computers to steal personal information, banking details, and money. These apps can be useful for real technical support, remote work, and screen sharing, but they become dangerous when installed under pressure from an unknown caller or suspicious message.
The warning is clear: do not install software, share passwords, reveal card details, or provide one time passwords because someone claims to be from a bank, company, support team, or official service. Abu Dhabi Police stressed that bank employees and financial institutions do not ask customers for account numbers, card numbers, passwords, PINs, or OTP codes.
This type of scam works because remote access gives the fraudster visibility or control over the victim’s device. Once access is granted, sensitive information may be exposed, including banking apps, messages, files, and login details. The danger is not the app itself, but the way scammers pressure people into installing it for fake assistance or problem solving.
Residents should download apps only from official and trusted sources, review app permissions before installation, and avoid giving remote access to anyone they do not personally trust. If a call feels urgent, threatening, or too helpful, it is safer to end the call and contact the bank or service provider through official channels.
Anyone who suspects a fraud attempt can report it to Abu Dhabi Police through Aman by calling 8002626, sending an SMS to 2828, or visiting the nearest police station.
Key Takeaways
• Do not install remote access apps because an unknown caller asks you to.
• Banks do not ask for passwords, PINs, card numbers, or OTPs.
• Report suspected scams through Aman on 8002626, SMS 2828, or the nearest police station.
Sources: Abu Dhabi Police via WAM, Khaleej Times, Gulf News.
Disclaimer: This article is provided for educational and informational purposes only. It does not constitute legal, financial, cybersecurity, or professional advice. Readers should verify important information through official sources before taking action.
